Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Navabit LLC ("Navabit," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

This policy applies to all users of the Navabit platform, including website visitors, registered users, and users who connect third-party platforms.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name and email address
  • Company name and business information
  • Account credentials (securely hashed)
  • Billing and payment information

2.2 Usage Data

We automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Device information (operating system, device identifiers)
  • Feature usage and interaction data
  • Performance and error data

2.3 Third-Party Platform Data

When you connect third-party platforms, we access and process:

  • Facebook/Meta: Ad account data, campaign metrics, conversion events, audience insights
  • Google Ads: Campaign performance data, keyword metrics, conversion tracking
  • Shopify: Order data, customer information, product catalog, sales metrics
  • TikTok: Ad performance data, event tracking, audience analytics

We only access data you authorize and use it solely to provide our analytics and tracking services.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Aggregate and analyze marketing data from connected platforms
  • Generate reports and analytics dashboards
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activities
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party vendors who assist in providing the Service, including:

  • Cloud hosting providers
  • Payment processors
  • Analytics services
  • Customer support tools

4.2 Connected Platforms

Data may be sent back to platforms you've connected (e.g., conversion events to Facebook) as part of the Service functionality.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal data for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection
  • Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

8. Cookies and Tracking

We use cookies and similar technologies as described in our Cookie Policy. You can manage cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses
  • Data processing agreements
  • Compliance with applicable data protection frameworks

10. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

We do not sell personal information. To exercise your CCPA rights, contact [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

Navabit LLC
United States